As the operator (MVU Limited) of the MVU cloud mining platform (mvu.vom), our company respects the privacy of service users and website visitors (collectively referred to as "you") and promises to protect your online privacy. According to the user privacy data protection regulations DPA1998 and the core regulations of the EU GDRP, it is necessary to transparently inform users how to use their user personal data.
This proprietary policy covers a large number of rights practices of MVU Limited (hereinafter collectively referred to as "MVU" or "us") regarding the collection, transfer, use, storage and disclosure of your personal information collected or stored through this website, or your participation in Our activities and the exclusive rights and practices of the personal information provided during the activities. This ownership policy applies to information collected when you visit or use our products and services (such as our website, devices, mobile applications, and online services), or when you interact with us.
We may update the privacy policy from time to time. We will post a new privacy policy on this page to notify you of any changes. It is recommended that you review this privacy policy regularly to learn about changes. The changes to the privacy policy will take effect when they are posted on this page.
Please read the following carefully to understand our views and practices regarding your personal information and how we will handle it. By visiting this website, you accept and agree to the practices described in this policy.
Our website may from time to time contain links to the websites of our partner networks, advertisers and affiliates. If you visit any of these sites’ links, please note that these sites have their own privacy policies, and we are not responsible for these policies. Please check these policies before submitting any personal data to these sites.
1. Information Collection
We use your personal data to provide and improve our hosted blockchain and mining services ("Services") and to improve your experience on this website. "Personal data" refers to any information related to an identified or identifiable person. When you create an account for the service, we collect the information you provide to us. We also use various technologies to collect and store information, including cookies, pixel tags, local storage (such as browser web storage or application data caching, databases, and server logs).
By using the service or accepting the terms of our website, you agree to our collection and use of information in accordance with this privacy policy. Unless otherwise specified in this privacy policy, the terms used in this privacy policy have the same meaning as our terms and conditions (posted on mvu.com).
1.1. Account creation information
When you register or create an account for the service on the website, we will collect and use the personal data you provide to us, such as your name, email address, billing information, credit card information, cryptocurrency wallet address, IP address, or others Data that can be reasonably linked to this type of information by MVU, such as information that we link to your MVU account and the services we provide to you. In addition, you also need to choose a unique username and password to register. This information will only be used to access your account. After registering, you can choose to enable Google authentication on the settings page to protect your account. If you need to retrieve your account or password, you can enter the associated email address on the settings page.
If you open an account for your customer as a business user, you need to ensure that you have obtained their consent in advance when you provide information about them. You will provide us with their personal data and that you have informed them of their current privacy Policy and have obtained their consent.
1.2. Log information
MVU collects information sent by your browser ("log data") when you visit our website and log in to your account. This log data may include the following information: your computer’s Internet Protocol ("IP") address, browser type, browser version, pages of the service you visit, time and date of access, time spent on these pages, and other Statistical data. In addition, we may use third-party services such as Google Analytics to collect, monitor and analyze such information in order to improve the functionality of our services. These third-party service providers have their own privacy policies, which explain how they use this information. These third-party service providers can only view and use your personal data when necessary to perform tasks on our behalf, and have contractual obligations to protect this data and use it for disclosure purposes only.
1.3. Payment Information
Your financial account information will be directed to our third-party payment processor. We store your credit card information (blocked data), your encrypted wallet address. Although we can access and retain subscriber information through our third-party payment processors, we may retain this information.
1.4. Communication and customer support
If you contact us directly, we may receive other information about you, such as your name, email address, phone number, message content and/or attachments you send to us, as well as any other information you may choose to provide information. When you open our email, we may also receive a confirmation.
1.5. Cookies and other tracking technologies
Cookies contain small amounts of information that enable our web server to recognize you. We collect certain information automatically and store the information in log files to record your preferences. We may automatically collect certain information from your device, such as the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type, version time zone settings, browser plug-in type and version, operation System and platform, information about your visit, including the complete Uniform Resource Locator (URL), clickstream (including date and time) obtained through or from our website, information you view or search, page response time, Download error,
Cookies are used to help us understand your preferences based on previous or current site activities, so that we can provide you with improved services. We also use cookies to help us aggregate aggregate data about website traffic and website interactions so that we can provide better website experience and tools in the future. We use cookies to help remember and process items in the shopping cart, understand and save user preferences for future visits, and to track advertisements.
You can choose to have the computer warn you every time a cookie is sent, or you can choose to turn off all cookies. You can do this through your browser settings. If you disable cookies, some functions may be disabled. This will not affect the user experience, thereby making your website experience more efficient, and some of our services will not function properly. However, you can still place an order.
Please note that third parties (including advertising networks and external service providers, such as web traffic analysis services) may also use cookies that we have no control over.
2. Use of information
We may use the personal information you provide for the following purposes:
(1) To show you our website and its content;
(2) Identify you as a user in our system;
(3) Processing your order;
(4) Provide customer service;
(5) Respond to your request;
(6) Provide you with product updates;
(7) Improve our website;
(8) Send newsletters, surveys, offers and other promotional materials related to our products;
(9) Communicate with you;
(10) Manage risks and protect this website, our services and you from fraud;
(11) Comply with all applicable laws and regulations, and implement this website and MVU service agreement;
(12) And other purposes that require your consent.
3. Service Provider
We may hire third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing service usage. These third parties can only access your personal data while performing these tasks on our behalf and are obliged not to disclose or use it for any other purpose.
4. Obey the law
We will disclose your personal data in accordance with the requirements of the law or subpoenas, or we believe that such disclosure is necessary to comply with the reasonable requirements of the law and law enforcement or to comply with the current requirements of the EU "General Data Protection Regulation". Under relevant legal conditions, residents of the European Union, the European Economic Area and Switzerland who visit this website or use the service enjoy the following statutory data protection rights: the right to know, the right to erasure, the right to correction, the right to access by the data subject (GDPR Article 15), and deletion Right (Article 17 GDPR), Right to Correct (Article 16 GDPR), Right to Restrict Processing (Article 18 GDPR), Right to Data Portability (Article 20 GDPR), Right to Complain to Supervisory Authorities (Article 77R GDPR) , The right to withdraw consent (Article 7 (3) of the GDPR) and the right to object to certain data processing measures (Article 21 of the GDPR). These users have the right to access their personal data and can unsubscribe from our newsletter at any time.
5. Information Security
MVU has adopted data collection, storage, processing practices, security measures and physical security measures that are designed to contract and suitable for the industry to prevent unauthorized access, change, disclosure or destruction of your personal data, username, password, transaction information Data stored in your account. Our employees can only access user names and email addresses when they need to know. The security of personal data is very important to us, but please remember that any method of internet transmission or electronic storage is not 100% secure. Although we strive to use effective measures and tools to protect your personal data, we cannot guarantee the 100% security and protection of such information.
6. International Data Transmission
Your information (including personal data) may be transferred and stored to computers and systems outside of your state, province, country, or other government jurisdiction, and the data protection laws of these areas may be different from your jurisdiction. By agreeing to this privacy policy and submitting such information, you agree to such data transfer. We will protect the privacy and security of personal data collected in accordance with this privacy policy, regardless of where it is processed or stored.
7. Links to other websites
Our services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party website. We strongly recommend that you review the privacy policy of the website you visit. MVU cannot control the content, privacy policies or practices of any third-party websites or services, and does not assume any responsibility.
8. Children's privacy
This website is not intended for persons under the age of eighteen (18). Generally speaking, with exception of individual circumstances, privacy laws (including general data protection regulations) usually require parental consent when collecting personal data of minors under the age of sixteen (16). In addition, if EU member states do not provide a lower age limit (provided that such age is not less than 13 years old), the "General Data Protection Regulation" requires parental consent. If you are a parent or guardian and you know that your child has provided us with personal data, please contact us. If we find that a minor under the age of 16 has provided us with personal data, we will immediately delete this information from the server.
9. Changes to personal data
If we decide to use your personal data for any purpose other than this privacy policy statement, we will provide you with an effective exit path for you to choose not to use your personal data for other purposes. From time to time, we may send you emails about new services, releases and new events ("Newsletter"). You can choose the "unsubscribe" function in every email we send to refuse to receive MVU newsletters and other minor messages. However, users of this service should continue to receive important e-mails related to the service.
10. Will my data be deleted?
We will store your personal data for the necessary length of time according to the purposes specified in this privacy policy and meet our contractual and legal obligations. As long as the law allows us to store it for specific purposes (including to defend against legal claims), we may also store your personal data and use it for other purposes.
11. Letter
Users can subscribe to our newsletter through this website to obtain information about this service and new services. To receive our newsletter, users must provide a valid email address, and then receive a confirmation email to verify and authorize the use of the email address as the recipient of the newsletter. We will store the IP address and date and time of each newsletter subscription to identify unauthorized third-party email addresses that subscribe to our newsletter. We will not collect any other data, nor transfer this information to third parties, unless there is a legal obligation to stipulate, exercise rights, or defend against legal claims. You can unsubscribe from the newsletter at any time. You can find more detailed information in the subscription confirmation letter that we will send to your email address and in each newsletter.
12. How to contact us
If you have any questions about this privacy policy, please email us at service@mvu.com, or write to us:
MVU Limited.
FLAT B5, 1/F., MANNING IND.
BUILDING, 116-118 HOW MING
STREET, KWUN TONG, KOWLOON
HONG KONG
